Privacy Policy — 5bmw1

5bmw1 is committed to protecting the privacy and personal data of all individuals who interact with our Platform. This Privacy Policy has been prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines.

This policy applies to all personal data collected through the 5bmw1 website at 5bmw1.co, our customer support channels (including email and live chat), and any other means by which you interact with 5bmw1. It covers all registered players, prospective registrants, and any other individuals whose data we process in connection with the operation of our Platform.

We review and update this Privacy Policy periodically to reflect changes in applicable law, regulatory guidance, or our data processing practices. The effective date of the current version is displayed at the top of this document.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for the personal data processed through the 5bmw1 Platform is:

Questions and requests relating to the processing of your personal data may be directed to the contact details provided in Section 15 of this policy.

5bmw1 collects the following categories of personal data, depending on how you interact with the Platform:

A. Registration and Identity Data

• Full legal name;
• Date of birth (for age verification — you must be 21 or above);
• Gender;
• Philippine mobile number;
• Email address;
• Username and encrypted password hash.

B. KYC and Verification Data

• Copies of government-issued photo identification (e.g., PhilSys National ID, Passport, Driver's License, UMID, SSS ID, Voter's ID);
• Proof of address documents where required;
• Selfie or liveness verification images where required for enhanced KYC;
• Source of funds declarations for players subject to enhanced due diligence.

C. Financial and Transaction Data

• GCash mobile number and transaction reference numbers;
• Maya account identifiers;
• Bank account numbers (BPI, BDO, UnionBank) where bank transfer is used;
• Cryptocurrency wallet addresses (USDT TRC20, Coins.ph) where applicable;
• Deposit amounts, dates, and reference numbers;
• Withdrawal requests, amounts, and processing timestamps.

D. Gameplay and Betting Data

• Game session logs, including start/end times and session duration;
• Bet histories, game results, and win/loss records;
• Bonus activations, wagering progress, and promotional participation records.

E. Technical and Device Data

• IP address and approximate geolocation derived therefrom;
• Device type, operating system, and browser type and version;
• Session tokens and authentication logs;
• Cookie identifiers and analytics data (see Section 10).

F. Communications Data

• Contents of emails, live chat transcripts, and support tickets submitted to 5bmw1;
• Records of promotional email opt-ins and opt-outs.

5bmw1 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion;
• Automatically — through cookies, server logs, and analytics tools when you browse or interact with the Platform (see Section 10);
• From payment processors — GCash, Maya, BPI, BDO, UnionBank, and other payment providers may transmit transaction confirmation data to 5bmw1 as part of the payment processing workflow;
• From KYC verification providers — third-party identity verification services may provide verification outcomes and associated data to 5bmw1 in the course of identity checks;
• From fraud prevention services — data from device fingerprinting and fraud screening providers may be used to verify account integrity.

5bmw1 processes your personal data for the following specific purposes:

5bmw1 will not process your personal data for any purpose not listed above or otherwise notified to you without your prior consent, unless required to do so by applicable law.

Under the Data Privacy Act of 2012, 5bmw1 relies on the following lawful grounds to process your personal data:

• Performance of a contract — processing necessary to fulfil our obligations under the Terms & Conditions you agreed to upon registration, including account management, game provision, and payment processing;
• Compliance with a legal obligation — processing required to comply with the Anti-Money Laundering Act (RA 9160 as amended), the Data Privacy Act (RA 10173), applicable gaming regulatory requirements, and lawful orders of Philippine authorities including the NPC and AMLC;
• Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring, and improvement of platform performance, where such interests are not overridden by your privacy rights;
• Consent — for optional processing activities such as promotional communications via email or SMS; you may withdraw consent for these at any time without affecting other processing.

5bmw1 does not sell, rent, or otherwise disclose your personal data to third parties for commercial gain. We share personal data only in the following limited circumstances:

• Payment processors — GCash, Maya, BPI, BDO, UnionBank, 7-Eleven CLiQQ (TouchPay), GrabPay, and cryptocurrency wallet providers, solely to process deposits and withdrawals you have initiated;
• KYC and identity verification providers — licensed third-party service providers engaged to verify identity documents and perform liveness checks as required for KYC compliance;
• AML and fraud screening services — providers who assist in detecting and preventing money laundering, account fraud, and bonus abuse;
• Game content providers — live casino studio operators (e.g., Evolution Gaming, Pragmatic Play Live, Asia Gaming) may process limited session data as part of delivering their live game streams. These providers operate under their own data protection obligations and contractual data processing agreements with 5bmw1;
• Legal and regulatory authorities — the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Philippine National Police (PNP), or any other competent Philippine government authority when we are required by law or valid legal process to disclose personal data;
• Professional advisers — lawyers, auditors, and compliance consultants engaged under strict confidentiality obligations.

All third parties with whom 5bmw1 shares personal data are bound by contractual data processing agreements and are required to implement appropriate technical and organisational security measures.

5bmw1 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected and to comply with applicable legal requirements. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where anonymisation is applied, the resulting data is no longer personal data and may be retained for statistical and analytics purposes without limitation.

Under the Data Privacy Act of 2012 and its Implementing Rules, you have the following rights in relation to the personal data 5bmw1 holds about you:

To exercise any of the above rights, submit a written request to [email protected] with the subject line "DATA PRIVACY REQUEST." 5bmw1 will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) calendar days, or sixty (60) days where the complexity of the request warrants additional time (with notice to you).

If you are not satisfied with 5bmw1's response to a data privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

5bmw1 uses cookies and similar technologies to operate the Platform and improve your experience. A cookie is a small text file placed on your device by your web browser when you visit a website.

We use the following categories of cookies:

• Strictly Necessary Cookies — essential for the Platform to function. These include session authentication tokens, security cookies, and load balancing identifiers. These cannot be disabled without preventing you from using the Platform.
• Functional Cookies — remember your preferences such as language settings, game lobby view preferences, and "Remember Me" login state.
• Analytics Cookies — used to collect anonymised data about how users interact with the Platform. This data is used to improve Platform performance. These cookies do not track individuals across third-party websites.

5bmw1 does not use advertising or targeting cookies. We do not embed third-party advertising network trackers on the Platform.

You can control cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Your browser documentation provides instructions for managing cookies specific to your browser and device.

5bmw1 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction:

• Transport encryption — all data transmitted between your device and 5bmw1 servers is encrypted using TLS 1.2 or higher (256-bit SSL);
• Password security — account passwords are stored as salted cryptographic hashes. 5bmw1 staff cannot view your password in plain text;
• Two-Factor Authentication (2FA) — players may enable 2FA on their accounts for additional login security;
• Access controls — internal access to personal data is restricted on a need-to-know basis. Staff with access to personal data operate under confidentiality obligations;
• Data segregation — player funds and financial records are maintained in systems with enhanced access controls separate from general operational systems;
• Security monitoring — 5bmw1 operates continuous security monitoring to detect and respond to suspicious access patterns, intrusion attempts, and anomalous activity;
• Vendor security assessments — third-party data processors are assessed for security compliance before engagement and contractually bound to maintain appropriate security standards.

In the event of a personal data breach that is likely to adversely affect the rights and freedoms of affected individuals, 5bmw1 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay in accordance with NPC guidelines.

If you are a parent or guardian and believe that a person under the age of 21 in your care has registered an account on the 5bmw1 Platform, please contact us immediately at [email protected] with the subject line "UNDERAGE ACCOUNT" so that we may take immediate action.

Some of 5bmw1's third-party service providers — including live casino studio operators and KYC verification services — may be located or operate servers outside the Philippines. Where personal data is transferred to processors in other countries, 5bmw1 ensures that appropriate safeguards are in place, including:

• Contractual data processing agreements incorporating NPC-approved data transfer mechanisms;
• Binding corporate rules where applicable;
• Transfer to jurisdictions that the NPC has determined provide an adequate level of data protection.

5bmw1 does not transfer personal data to any country or entity that does not provide adequate data protection safeguards.

5bmw1 reviews this Privacy Policy regularly and updates it to reflect changes in our data processing activities, applicable law, or regulatory guidance from the National Privacy Commission.

Material changes to this policy — for example, changes to the categories of data collected, new third-party data sharing arrangements, or significant changes to retention periods — will be communicated to registered players via email at least seven (7) calendar days before the changes take effect.

The effective date at the top of this document reflects the date of the current version. Your continued use of the 5bmw1 Platform after the effective date of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the updated policy, you should close your account before the update takes effect.

For any queries, complaints, or requests relating to this Privacy Policy or the processing of your personal data by 5bmw1, please contact us using the details below. In accordance with Section 21 of the Data Privacy Act of 2012 and NPC Circular No. 16-01, 5bmw1 has designated a Data Protection Officer (DPO) responsible for ensuring compliance with the DPA and this policy.

If you are not satisfied with 5bmw1's response to a data privacy concern, you may lodge a complaint directly with the National Privacy Commission of the Philippines. This Privacy Policy was last reviewed and updated on 1 January 2026.